An End-user Hotline Received A Call About A Bad Software Disk.

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An end-user hotline received a call about a bad software disk. They asked
the customer to make a copy of the disk and mail it in to the hotline.
A few days later, they received a letter with a mimeographed copy of
the disk. Since it was a double-sided disk, both sides of the disk
had been xeroxed.

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