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Quote #401 In an essay about programming, Ellen Ullman tells a great anecdote about a programmer who was so socially inept that they could only communicate with him via email,

Quote #401

In an essay about programming, Ellen Ullman tells a great anecdote about a
programmer who was so socially inept that they could only communicate with
him via email, even they all shared the same office. She also writes:
"Pretty graphical interfaces are commonly called user-friendly. But they are
not really your friends. Underlying every user-friendly interface is
terrific contempt for the humans who will use it. ...to build a crash-proof
system, the designer must be able to imagine -- and disallow -- the dumbest
action possible. He or she has to think of every single stupid thing a human
being could do. Gradually, over months and years, the designer's mind
creates a construct of the user as an imbecile. This image is necessary. No
crash-proof system can be built unless it is made for an idiot."

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