:support: n. After-sale handholding; something many software
vendors promise but few deliver. To hackers, most support people
are useless --- because by the time a hacker calls support he or
she will usually know the software and the relevant manuals better
than the support people (sadly, this is *not* a joke or
exaggeration). A hacker's idea of `support' is a
t^ete-`a-t^ete with the software's designer.
-- The AI Hackers Dictionary
vendors promise but few deliver. To hackers, most support people
are useless --- because by the time a hacker calls support he or
she will usually know the software and the relevant manuals better
than the support people (sadly, this is *not* a joke or
exaggeration). A hacker's idea of `support' is a
t^ete-`a-t^ete with the software's designer.
-- The AI Hackers Dictionary
Related:
- support n.
After-sale handholding; something many software
vendors promise but few deliver.
To hackers, most support people are useless -- because... - Support free software -
write it yourself... - shareware: /sheir'weir/ n. {Freeware} (sense 1) for which the
author requests some payment,
usually in the accompanying documentation files... - MAKAI Software Support Node (1
226/1420... - dead: adj. 1. Non-functional; {down}; {crash}ed. Especially
used of hardware.
2. At XEROX PARC, software that is working but not... - USG UNIX: /U-S-G yoo'niks/ n. Refers to AT&T UNIX
commercial versions after {Version 7},
especially System III and System V releases 1, 2... - Support Shareware!
Support Shareware... - wizard: n. 1. A person who knows how a complex piece of software
or hardware works (that is,
who {grok}s it); esp. someone who can find and fix... - MS-DOS:: /M-S-dos/ [MicroSoft Disk Operating System] n.
A {clone} of {{CP/M}} for the 8088 crufted together...
